How do I know which cart is mine?
The Town of Agawam retains ownership of the carts. Each cart will have an RFID tag (Radio Frequency Identification) that will be scanned and linked to the delivery address. Carts should never be removed from their original delivery address. The cart’s RFID tag may be tracked through the use of a scanning technology mounted in the truck or by a hand held scanner to identify it’s intended location.

You may also identify your cart by the serial number on the front of the cart. It is recommended you write down or take a picture of the serial number in the event your cart is stolen. Stolen carts should be immediately reported to the Police Department. A copy of the police report should be forwarded to the Department of Public Works to request a replacement cart.

Show All Answers

1. How do I know which cart is mine?
2. What if my cart is damaged?
3. What if I sell my home, do I take my carts with me?
4. What if I buy a house and there are no carts?