Why didn’t I receive my bill?
State law requires that bills be assessed to the owners of record on January 1st preceding the levy year. If you are a new owner, the name or address change may not have been received from the Registry of Deeds in time to be recorded. Contact the Collector’s office to find out amounts due. Remember the due dates are February 1, May 1, August 1 and November 1 each year. Bills are mailed 30 days prior to the due date. For more information, please call 413-786-0400, ext. 8218.

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1. When is the bill due?
2. I bought this house in January, why isn’t my name on the bill?
3. Why didn’t I receive my bill?
4. Why doesn’t my preliminary bill show my property value?
5. Do I get my abatement or exemption?
6. There is a special assessment on my property for a sewer betterment. Is it on my preliminary bill?
7. How much will my actual bill be?
8. When will I get my actual bill?
9. When will I get my exemption?
10. When are exemption applications due?