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The original item was published from 11/23/2022 12:13:35 PM to 12/8/2022 12:00:03 AM.

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Posted on: November 23, 2022

[ARCHIVED] Unipay Text Message Error - Incorrect Due Date

We would like to let residents know if you received a text message from our online payment vendor (Unibank) on 11/22/22 regarding an Agawam Water/Sewer bill, the message had an incorrect due date of 11/30/22. 

Please disregard the 11/30/22 due date, the actual due date of 12/27/22 is correct on the paper bill you will be receiving in the mail.  

We apologize for any inconvenience this may have caused and we are working with our vendor to prevent a reoccurrence.

Happy Thanksgiving to you and your families!


John Decker, Deputy Superintendent, Water & Sewer Departments

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