Emergency Management

Duties & Responsibilities


Agawam Emergency Management (AEM) consists of a Director, Deputy Director and a staff of dedicated volunteers. We work with other departments such and Police, Fire, DPW, Health Department and the School Department in emergency planning.
EM Logo

Emergency Operations Center (EOC)


Our Emergency Operations Center (EOC) is activated during emergencies by our staff and is equipped so we can be operational for hours at a time. We also work off site doing tasks such as helping to set up shelters with cots and blankets. The EOC has its own weather station located at the EOC for real time local weather information that is on our website.

Radio Frequency


Agawam is one of the few Emergency Management Agencies in the area that has its own radio frequency. All members are issued portable radios and monitor when available. AEM oporates 2 vehicles and an equipment trailer when needed. We are the direct link to the Massachusetts Emergency Management Agency, and are fortunately located in the same building as MEMA Region 3 per 4.

HAM Radio


AEM has a dedicated group of HAM radio operators that are part of the radio amateur civil emergency service (RACES) that meet regularly.

Social Media Alerts


Part of the AEM mission is to alert residents of pending emergencies and other important information by the use of Facebook and Twitter.

Emergency Hot Line


The town Emergency Hot Line 413-726-9750 is set up to be used to pass information along during emergencies to residents who can not access the Internet.